1: RETURNS. We allow returns for refund only. We do not allow exchanges. For items purchased online, returns are accepted within 30 days of the delivery date. To initiate a return, please contact us at info@miamidisplay.us to obtain a return authoirization. Be sure to include the item’s order number and allow up to 10 business days for your refund to be processed once we receive your return.
2: RETURN SHIPPING: Return authorization for items shipped in error, or items being returned/exchanged because they are defective or damaged, will include a prepaid shipping label. Return shipping on items that are being returned/exchanged for other reasons will be pai for by the customer.
3: ELIGIBLE ITEMS: The following items: Clearence items, Final Sale items, Special-Order items, Custom Products are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within policy.
4: CONDITION OF ITEM: Except for items that were damaged when purchased, items must be in new, unused, and saleable condition with all original packaging intact and tags attached.
5: FORMS OF PAYMENT: Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
6: RESTOCKING FEE: Except for items that are returned/exchanged for being damaged or defective, to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 25% (or the maximum amount permitted by law, whichever is less) may be assed for the following items or types of items: ALL. The restocking fee will be deducted from the refund amount, if any, where permitted by state law.
If you have any questions about the return policy, please contact us at (305)456-9780